Privacy policy

Roe House Privacy Policy

Last updated: November 2025

Roe House (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or providing your information, you agree to the practices described below.

 

 

1. Information We Collect

Information You Give Us

We collect information that you voluntarily provide, including:

  • Email address (when you sign up for our newsletter or updates)

  • Contact information (if you reach out through a form or customer support)

  • Order information such as name, shipping address, billing address, and payment details (processed securely by our payment partners)

Information Collected Automatically

Like most websites, we automatically collect:

  • Device information (browser type, operating system)

  • IP address

  • Pages visited and actions taken on our site

  • Cookies and similar tracking tools

 

 

2. How We Use Your Information

We use your information to:

  • Send newsletters, product updates, and promotions

  • Process and fulfill orders

  • Improve our website and customer experience

  • Communicate with you about your purchases or questions

  • Prevent fraud or misuse of our site

  • Comply with legal requirements

We do not sell your personal information. Period.

 

 

3. Email Marketing

If you subscribe to our emails, you’ll receive updates, special offers, new product announcements, and the occasional fun Roe House moment.

You can unsubscribe anytime, every email we send includes an unsubscribe link.

 

 

4. Sharing Your Information

We only share information with trusted service providers who help us run our business, including:

  • Payment processors

  • Email marketing platforms

  • Shipping and fulfillment partners

  • Website hosting and analytics services

These partners are only allowed to use your information as needed to perform their services for us.

 

 

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep our site functioning properly

  • Understand how visitors use our site

  • Personalize your experience

You can control cookies through your browser settings.

 

 

6. Your Rights

Depending on your location, you may have rights including:

  • Accessing the personal information we hold about you

  • Updating or correcting your information

  • Requesting deletion of your data

  • Opting out of marketing communications

To exercise any of these rights, email us at hello@eatroehouse.com

 

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% perfect, we work to keep your data safe.

 

 

8. Children’s Privacy

Our site is not intended for individuals under 18, and we do not knowingly collect information from children.

 

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the updated version on our site with a new “last updated” date.

 

 

10. Contact Us

Questions? Want to exercise your rights? Just want to say hi?
Email us at: hello@eatroehouse.com